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Terms of Service
These terms govern your use of reckonaai.com and its subdomains (the "Site"), and, at a high level, how Reckona AI Pvt. Ltd. ("Reckona AI", "we", "us", "our") engages on paid work. By using this Site, submitting a form, or requesting an audit, call or quote, you agree to them. If you're using the Site on behalf of a company, you confirm you're authorised to bind that company to these terms.
1. Acceptance & eligibility
By accessing or using this Site you agree to these terms in full. If you don't agree, please don't use the Site. You must be at least 18 years old, and either acting in your personal capacity or duly authorised to act for the business you represent, to submit any form on this Site or enter into a paid engagement with us.
2. Using this Site
The content on reckonaai.com — text, design, tools, guides and reports generated by our free tools — is provided for general information and lead generation. You may read, share and link to it for your own reference and business use. You may not republish, mirror or resell it wholesale as your own.
3. Prohibited uses
You agree not to, and not to permit or assist anyone else to:
- Scrape, crawl, or extract Site content or tool logic at scale by automated means, other than standard search-engine indexing
- Use any free tool's inputs, methodology or output to build, train or benchmark a competing product or service
- Reverse-engineer, decompile, or attempt to extract the source code of any script or tool on the Site
- Submit false, misleading, or another person's contact details through any form without their consent
- Interfere with, overload, or attempt to gain unauthorised access to the Site, its forms, or the systems behind them
- Use the Site to transmit malware, spam, or unlawful content, or to impersonate Reckona AI or any of its staff
- Use the Site in any way that violates applicable law, including India's Information Technology Act, 2000
We reserve the right to block access, remove submissions, and pursue available legal remedies against any violation of this section.
4. Intellectual property
Unless explicitly stated otherwise, all content on this Site — copy, design, illustrations, code, the "Reckona AI" name and logo, and the underlying logic of our free tools — is owned by or licensed to Reckona AI Pvt. Ltd. and protected by applicable copyright, trademark and other intellectual-property law. Using the Site grants you a limited, non-exclusive, non-transferable licence to view and use it for its intended purpose — nothing here transfers ownership of that IP to you. Client work referenced on this Site (case studies, portfolio items) remains subject to whatever IP arrangement governs that specific engagement, as described in Section 7.
5. Your submissions
When you submit a form or use a tool that asks for contact details, you grant us the right to use that information solely for the purpose stated at the point of collection (see our Privacy Policy). Don't submit confidential, privileged, or sensitive information through a public form field — if a matter needs confidentiality, raise it on a call or by email instead, where it can be handled properly.
6. Free audits, tools & reports
Free audits, the AI Visibility Score, ROI Calculator, Budget Calculator, Headline & Meta Generators, AI Rank Tracker and AI Readiness Report are provided as-is and as-available, generated from the information you supply and publicly observable signals. They're directional starting points, not guarantees of results, rankings, or AI-engine citations — no honest firm can promise those. We may change, suspend or discontinue any free tool at any time without notice.
7. Paid engagements
Anything beyond a free audit or call — retainers, projects, or any practice listed on /services/ — is governed by a separate written Master Service Agreement (MSA) and statement of work signed by both parties, which takes precedence over this page for that engagement. In general:
- Scope and prices are fixed and quoted in writing before work begins — no hourly billing, no surprise invoices
- Intellectual property built specifically for you (site code, creative assets, automation workflows) transfers to you on final payment, as detailed in the MSA
- Pre-existing tools, frameworks, templates and methodology we bring into an engagement remain our property and are licensed, not transferred, to you for the engagement's duration and afterward for continued use
- Ad accounts, analytics properties and similar platform accounts are always created and owned in your name, never ours
- Standard engagements carry a 90-day minimum term and 30-day notice to end thereafter, as detailed in your MSA
- Payment terms, invoicing schedule and late-payment consequences are set out in the MSA for that engagement
8. No professional advice
Nothing on this Site — including guides, resources, and free-tool output — constitutes legal, financial, tax, or other regulated professional advice. It's provided for general informational purposes. Consult a qualified professional before making decisions that depend on legal, financial or regulatory accuracy.
9. No guarantee of results
We guarantee process, transparency and documented effort — not specific rankings, citations, traffic or revenue outcomes, since those depend on factors outside our control (platform algorithm changes, your market, your team's execution on our recommendations, competitor activity). Any performance targets we agree to are set out explicitly in your MSA, and even then represent a target, not a warranty, unless the MSA states otherwise in writing.
10. Third-party links & services
This Site links to and integrates with third-party services — WhatsApp, LinkedIn, Google Analytics, and websites in our client portfolio. We don't control, endorse, or take responsibility for third-party content, availability, or how those services handle your data once you leave reckonaai.com.
11. Disclaimer of warranties
This Site and everything on it — including free tools and reports — is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement, to the fullest extent permitted by Indian law. We don't warrant that the Site will be uninterrupted, error-free, or free of harmful components.
12. Limitation of liability
To the extent permitted by Indian law, Reckona AI's total liability arising from your use of this Site or any free tool is limited to nil, since no fee is charged for them. Liability arising from a paid engagement is capped as set out in the applicable MSA, and in the absence of an explicit cap there, is limited to the fees paid by you for the specific service giving rise to the claim in the preceding three months. We're not liable for indirect, incidental, special or consequential loss — including lost profits, lost data, or business interruption — arising from use of this Site or our services, even if advised of the possibility of such loss.
13. Indemnification
You agree to indemnify and hold Reckona AI, its founders and employees harmless from any claim, loss, liability or expense (including reasonable legal fees) arising from your breach of these terms, your misuse of the Site, or content you submit that infringes a third party's rights or violates applicable law.
14. Confidentiality
Information exchanged during a paid engagement — your business data, strategy, and materials shared for the work — is treated as confidential and used solely to deliver that engagement, whether or not a separate NDA is signed; the applicable MSA sets out the full confidentiality terms for that engagement.
15. Force majeure
Neither party is liable for delay or failure to perform caused by circumstances beyond reasonable control — including natural disaster, internet or platform-wide outages (e.g. a third-party AI engine, ad platform or hosting provider going down), government action, or other events of force majeure — provided the affected party makes reasonable efforts to resume performance promptly.
16. Termination
We may suspend or terminate your access to this Site's forms and tools at our discretion if we reasonably believe you've violated Section 3. Termination of a paid engagement is governed by the notice and exit terms in the applicable MSA, not by this page.
17. Governing law & jurisdiction
These terms are governed by the laws of India, including the Indian Contract Act, 1872 and the Information Technology Act, 2000, without regard to conflict-of-law principles. Any dispute arising from use of this Site or these terms is subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra. This applies regardless of where you are accessing the Site from, including our international markets (Dubai, Australia, the Philippines and elsewhere) — a paid engagement's MSA may specify different terms for that engagement.
18. General provisions
- Severability — if any provision of these terms is found unenforceable, the remaining provisions stay in full effect
- Entire agreement — for use of this Site, these terms are the entire agreement between you and us on that subject, superseding prior discussions; for a paid engagement, the signed MSA governs
- No waiver — our failure to enforce any provision isn't a waiver of our right to do so later
- Assignment — you may not assign your rights under these terms without our written consent; we may assign ours in connection with a merger, acquisition, or sale of assets
- Notices — email to reckonaai@gmail.com, or from us to the email address you've provided, is a valid form of notice under these terms
19. Changes to these terms
We may update this page as the business evolves; the "Last updated" date above will reflect the latest version. Continued use of the Site after a change constitutes acceptance of the update. Changes don't apply retroactively to an already-signed MSA.
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